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Leveraging AI for Strengthening Existing Healthcare Systems and Workflows

AI-POWERED WHATSAPP CHATBOT: TRANSFORMING ANTIMICROBIAL RESISTANCE EDUCATION FOR A HEALTHIER FUTURE

Submitted by: Raymond Akena, Happy Asiimwe, Peter Odeke, Felix Bongomin
Published: Nov 5, 2025
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Background: 

Antimicrobial resistance (AMR) is a rising global public health threat projected to cause 10 million deaths annually by 2050 if no action is taken. In Uganda, high self-medication rates (≈55%) mainly with antimicrobials worsen the problem. Despite awareness efforts, real-time and personalized AMR education remains limited. The widespread use of WhatsApp offers a practical platform for scalable AMR learning.

Objectives:

  1. To develop and deploy an AI powered Watsapp Chatbot for real time AMR education
  2. To evaluate its effectiveness in improving AMR knowledge and reducing self medication

Keywords: Leveraging AI for Strengthening Existing Healthcare Systems and Workflows